Age Verification
At Fisrt Choice Vape, we take our legal and social responsibilities seriously. By law, the sale of vape products is strictly limited to individuals 18 years and older. To ensure compliance and protect young people, we have a robust age verification process in place.
Why Age Verification Is Required
Vaping products contain nicotine and are age-restricted under UK and international law. We are legally obliged to confirm that every customer purchasing from us is over 18.
How We Verify Age
At Checkout: We use a trusted third-party age verification service that checks the information you provide (such as name, address, and date of birth) against public records.
Additional Proof: In some cases, we may request a valid photo ID (passport, driving licence, or government-issued ID) to confirm your age.
On Delivery: Our courier partners may also perform Challenge 25 checks and request proof of age upon delivery. Please ensure someone aged 18+ is available to receive your parcel.
What Happens if Verification Fails?
If we cannot verify your age, your order will be placed on hold until valid proof of age is provided.
If you cannot provide acceptable proof, your order will be cancelled and refunded (minus any verification or processing fees, if applicable).
Your Privacy
All age verification checks are carried out securely. Your personal information is protected in accordance with our [Privacy Policy] and is never shared with unauthorised parties.
Important Notice
It is a criminal offence to purchase vaping products if you are under 18.
We reserve the right to refuse sale or cancel any order if age cannot be verified.
Our Commitment to Responsible Retailing
we take our legal responsibilities very seriously. Our dual verification process, using both online verification and delivery verification, ensures we maintain the highest standards of compliance with UK age restriction laws for vaping products.
We appreciate your understanding and cooperation with these verification procedures designed to ensure that vaping products are only sold to adults.